Janice S Xhi

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Verified Reviewer
| map-marker Coleraine, Causeway Coast And Glens

Taking subscription from my debit card without my authorisation

I am pleased with Meetic's customer service. They sent me a link to Apple which resolved my issue. I was able to get in touch with Apple through the link and Apple deleted my subscription.

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Onica Dpt

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Verified Reviewer
| map-marker Casablanca, Casablanca

No feedback

I wrote to Meetic many time. I called them to resolve the issue but I never got any reply from them.

I explained to them that I paid for 6 months they accepted the payment but I could not open up my account BUT they took the money.

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Lyam Lxm

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Verified Reviewer
| map-marker Arpino, Lazio

Leka_marina@***.ru

Salve, ho una problema mi sono registrata però ho

Sbagliato mio mail

Ho scritto leka_marina@***.ru

Invece giusto leka_marina@***.ru

Che devo fare per entrare su sito?

Mi sono registrata ma

Non riesco più entrare

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Simone B Isk

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Verified Buyer
|

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Verified Reviewer

Reimbursement

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Meetic - Reimbursement
Meetic - Reimbursement - Image 2

I want a refund for the last month I paid, I already canceled the service, the application is full of problems, poor service, I want a refund. Thank you

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Loss:
$30
Pros:
  • No pros
Cons:
  • No costumer service i had to google it

Preferred solution: Full refund

User's recommendation: absolutely remove AUTOMATIC PAYMENT!!!

Anonymous
map-marker Pastorano, Provincia Di Caserta

Abdulkarimndow@***.com

Hi my name is Abdulkarim I was trying to use this app I couldn't but they have taking money in my account for 6 months now

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User's recommendation: Hi my name is Abdulkarim and I want Meetic to stop taking money in my account am not using the app please

Timur Iyk

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Verified Reviewer
| map-marker Marano Marchesato, Provincia Di Cosenza

Unable to log into my account

When I try to log in, it says, "Invalid Credentials". When I try to "Change Password" via email - I never get the email.

I am a paid member. I have sent a complaint and they just said to look into my junk but its not there.

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Joshua E Ztg

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Verified Buyer
|

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Verified Reviewer

Refund

Meetic - Refund

I would like to ask for a refund because i never remembered signing up for a subscription, either somebody is using my account or maybe i did a long time a but i forgot about it. The point is that i never used your guys's service, so i want to ask for a refund by paypal: joshua.esser378@***.com and the transaction reference is: 5Y528****P792654U

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Loss:
$30

Preferred solution: Full refund

James T Ajh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments have not stopped and I unsubscribed?

Hello so I unsubscribed my inscription and the payment still is being taken from my account,? Why is this happening I unsubscribed as the website does not suit me as I am limited in Francis at the moment and will possibly return when I am more versed in french ok

Please be so kind to respond with a solution and normally a refund since I unsubscribed

Regards

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Preferred solution: I unsubscribed and Metic continues to debit my account,so they owe me a refund

Ionu D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do I see foregn profiles other than romania?

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Hello! I am Ionut Dragos ( that is also the name of my meetic profile).I don't understand why do I see foreign profiles even if I specificly unchecked this option desiring only romanian' s women profiles!!???

Thanks a lot!

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Preferred solution: I would just like that my request is

JEAN-LUC D Kyr

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Verified Reviewer
| map-marker Reims, Marne

DESABONNEMENT

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J'ai envoyé plusieurs demande de désabonnement courant février avant l'échéance de mon pass et je suis de nouveau prélévé lde 29.99 le 4 mars !

Je ne veux plus entendre parler de Meetic devenu sans intérêt depuis le changement de présentation. .

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Anonymous
map-marker Viono, Cantabria

Deseo darme de baja estoy dentro de los 14 días sí no me dan de baja aya ustedes no are ningún pago más gracias por su atención

No tengo que seguir pagando segun el contrato tengo 14 días para darme de baja cosa que ice al segundo día de apuntarme con lo cual me tienen que devolver dinero eso es todo gracias por su atención

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Anonymous
map-marker Alicante, Valenciana, Comunidad

Subscription

Updated by user Apr 08, 2024

They pay back 1 month in stead of 6 which they owe me

Original review Mar 29, 2024

I cancelled my subscription 4 month ago but you are still charging fees every month. Why.

Please give me your answer by return. Thanks C van Buchem

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Martin T Zje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation of my abonnement due date 24.01.2024

Member number 37398****, Martin, Meyrin / Suisse

Bonjour,

Since yesterday 22nd January I try to cancell my subscription ending 24.01.2004. Due to technical problems of your site is not possible in my profile and I could not reach you by phone 15 minutes ago "prière de rappeler plus tard.

L'abonne ne peut pas être joint pour le moment".

I wish to cancel my 6-months subscription ending tomorrow due to the following:

- only 5 percent of the women I wrote to replied. 60 % of those who replied were cheating on their profile description, living in other countries, of different skin color, having children instead of without.

- of those who contacted me on their initiative, 2/3 were african women while I indicated I look for a white woman of european origin.

So please cancel my profile on due date 24.01.2024.

Thank you and kind regards

Martin

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User's recommendation: be careful about profiles and cybercrime tentatives

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bayonne, Nouvelle-Aquitaine

Question importante.

Meetic - Question importante.

Bonjour,

Je désire savoir pourquoi après avoir répondu à complétez cotre profil (pour prouver mon identité) se qui *** fait par lenvoie dune photo sans lunette, les pages de votre catalogue restent toujours aussi inexistantes depuis, en matière de propositions de candidates. Je viens deffacer la sus dite image puisque visiblement cela na pas amélioré la pauvreté de vos propositions.

Il me semble que mon profil est assez correctement complet en info sur ma personne et mon désir de rencontre, dautant quil y a sur ce site des femmes qui sont plutôt succinctes (doux euphémisme) quant au contenu de leur profil. Et pendant ce temps, vous encaissez 30/ mois bien sûr.

Largent dabord nest ce pas. Alors jattends vos explications et vous demande de ne surtout pas menvoyer un sondage dopinion car il me tarde déjà la fin de mon contrat afin de ne plus JAMAIS revenir sur Meetic.

À vous lire. Claude très en colère de cette expérience assez détestable.

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User's recommendation: Méfiez vous de ce site qui méprise facilement le client.

Cees v Bhw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation of inscription.

In december I have sent you a message to stop my subscrption of Meetic.

I received a confirmation, but nothing happened and I am still debited for 9.99 monthly

Woulsd appreciate you stop it immediately and pay back my paid money for decmber and January

View full review
Cons:
  • Oo many fague profils

Preferred solution: Full refund

Zahirah Jhm
map-marker Washington, District Of Columbia

F14TOMCAT

I have tried repeatedly to reset my password because the site will no longer recognize it (my email address is "jbrady@***a-americana.com.cn". However, despite a dozen requests for a link to reset my password you have yet to send me anything...not even an acknowledgment of my many requests (I have repeatedly checked my junk/spam mail folders for a response from you).

Unless I receive some communication from you within the next few days I will have to immediately cancel my subscription and will be left with a very poor impression of your site and service. Thank you in advance.

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User's recommendation: Avoid this site at all costs; they have no customer service telephone number and refuse to respond to emails. They have made repeated monthly charges to my credit-card even though I have requested multiple times to end my subscription.

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