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Meetic

Meetic Reviews

www.meetic.fr
What is your customer experience with Meetic?

Meetic Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Meetic reviews show a 2.1 star rating from 25 reviews with mostly dissatisfied customers citing billing and customer service issues; many request refunds and report account blocks or unwanted subscriptions.

Key Takeaways for Future Customers

  • Expect issues with subscriptions and membership cancellation; monitor bank and PayPal statements.
  • Customer service response can be slow; keep records when you request refunds.
  • Check account security to avoid unauthorized sign-ups.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing and repeated charges after cancellation.
  • Reports of poor customer service and delayed refund processing.
  • Multiple accounts blocked or created without permission causing login and access problems.

Positive Feedback

Occasional reports of resolved issues and restored accounts after escalation; a few users found the service useful for meeting people.

View full overview ›

Media from reviews

Meetic - Abonamente
Meetic - Abonamente - Image 2Hello, I'm using Meetic español and my...Meetic - Because the don't answer the emailMeetic - Pour reglamationMeetic - Retur my money please!!!!Meetic - Reimbursement
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Tapu M Gsd
map-marker Florence, Province Of Florence

Abonamente

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Meetic - Abonamente
Meetic - Abonamente - Image 2

Hello, my abonament is closed and was paid until December, and today I see money taken from my account for the abonament. Why???

If my abonament is closed and was paid, why take more money? Please, I want my money back.

Loss:
$10

Preferred solution: Full refund

View full review
Resolved
Marilo S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fuenlabrada, Madrid

Resolved: Hello, I'm using Meetic español and my...

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AI Highlights
  • - The account is blocked for 3 days with no clear reason.
  • - No response from customer service after multiple messages.
Hello, I'm using Meetic español and my...
Updated by user Sep 04, 2026

Finally they answered me but telling me that they mistakenly considered me a hacker and asked me to open a new account, but without offering any apologies. If the site of the country where they have the accounts contact headquarters.

Original review Aug 20, 2026

Hello, I'm using Meetic español and my account is blocked since 3 days ago without any correct reasons. I'm sending messages to customer service but nobody answered me.

I'm paying monthly and I can't use your Web site. I need some solutions to be able to connect.

Réclamation message numbers are

1694****

1696****

My username is Mari and my email address is cafeconleche1719@***.es

Thank you for your help.

Loss:
$1

Preferred solution: Price reduction

View full review
Elina Hla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boulogne-Billancourt, Ile-De-France

Want to delete permanently my account please

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Could you please delete my account permanently..I don't find it more useful now since I found love.

Thanks for your support and comprehension

Preferred solution: Deleting my account completely. Thanks

User's recommendation: Very interesting application for singles

View full review
Elina Hla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Strasbourg, Bas-Rhin

Dear Sir/ Madam I would like to delete...

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Dear Sir/Madam,

I would like to delete my accounts permanently from your platform.

Please take my request into consideration.

Thanks for your cooperation.

Preferred solution: Apology

View full review
Resolved
Ashley G Igp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Resolved: Issue Resolved.

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Updated by user Jul 24, 2026

Company fixed the issue and I have been provided with full refund. Remind given on subscription which did not work. Use all avenues open to you and use.

Original review Jul 09, 2026

Within 2 days my issue was addressed and resolved after engaging Pissed Consumer.

I had sent serval emails over a 3 week period with no replies previously.

Thank you and a job well done.

View full review
Pennye Rdf
map-marker Croydon, Croydon

Can’t get logged onto Ourtime

I have returned to Ourtime paid the subscription but it wont let me log in with my previous credentials

View full review
Tion Hlo
map-marker Thionville, Moselle

Pour reglamation

Meetic - Pour reglamation
Updated by user May 12, 2026

De la fraude et de l anarquent.ils doivent me rembourser mes sous qu ils ont eu a prélevé deux fois sur mon compte et qu ils n ose plus touché mon compte bancaire des cons

Original review May 11, 2026

Alors moi plus Jamais avec Meetic car ils m'ont soutiré les sous deux fois sur mon compte bancaire à l espace de 1h ils m ont prélevé 27,49 euro et 29,49 euro alors lorsque j apelle les cons me raccroche en plus le gout de cet apelle était de 0,80 euro et j'ai fais deux fois 19 minutes dans le vide .des merdes

User's recommendation: 29,49

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John M Xnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Dear Representative, I never signed up...

AI Highlights
  • - An account was created with my email without consent, and 2FA with a foreign number blocks password changes, please delete account.

Dear Representative,

I never signed up for your service.

Someone created a Meetic French account using my email.

They also enabled two-factor authentication with a foreign mobile phone, so I cannot change the password and delete the account.

Please remove the account that uses my email address.

Thank you!

Madame, Monsieur,

Je ne me suis jamais inscrit à votre service.

Une personne a créé un compte Meetic en utilisant mon adresse e-mail.

Elle a également activé l'authentification à deux facteurs avec un numéro de mobile étranger ; je ne peux donc ni modifier le mot de passe ni supprimer le compte.

Je vous prie de bien vouloir supprimer le compte associé à mon adresse e-mail.

Merci !

Cons:
  • Someone uses my email and locks out owner with two factor auth

Preferred solution: Remove any account that uses my Email: jcmarc@***.com

User's recommendation: Beware of scammers using Meetic

View full review
Lucius T Mig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Leeds, Leeds

I have cancelled any subscription I had...

I have cancelled any subscription I had with you, why have your company taking money out of my account out of the blue. I would like the money which you have taken out of account to be refunded back into my account.

User's recommendation: Be careful because after you cancel your subscription they will still take money out of your account.

View full review
Resolved
David H Dvy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pontypool, Torfaen County Borough

Resolved: Hello, I am feeling very frustrated as...

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Updated by user Jun 25, 2026

Company fixed the issue and I have been provided with full refund. Full refund after a lot of discussions. Never give up.

Original review Jun 05, 2026

Hello, I am feeling very frustrated as I haven't been well for many months and have only just noticed that I am paying you lots of money every few weeks and don't understand why as I don't remember signing up for any services with you. As such, I would like to cancel anything that I have with you and to have a full refund of the money I have paid to you.

User's recommendation: Watch out

View full review
Anonymous
map-marker Aylesbury, Buckinghamshire

Because the don't answer the email

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Meetic - Because the don't answer the email

Is a bout to the transaction wich a not using but the still take my money almost 300 pounds and I need my money back please

User's recommendation: I need my money back

View full review
Anca Victoria D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auw, Aargau

Banned account

Updated by user Jun 26, 2026

5 emails without any answer

Original review Jun 23, 2026

Bonjour,

Je viens de créer mon compte Meetic aujourdhui et, environ une heure plus tard, *** reçu un message indiquant que mon profil avait été suspendu/fermé.

Je ne comprends pas la raison de cette décision et je pense quil pourrait sagir dune erreur automatique.

Pourriez-vous mindiquer le motif exact de cette suspension et vérifier mon dossier afin de réactiver mon compte si possible ?

Merci davance pour votre aide.

Cordialement,

Dr ***-***

View full review
VALLAPA H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Poitiers, Vienne

I can't log in my profile they said my...

I can't log in to my profile. They said my profile is blocked.

I paid.

I did subscribe.

M'embête. After that, I paid, then I had some chatting.

Loss:
$55

Preferred solution: I want to log in my profile

View full review
Adrian P Kja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Uppsala, Uppsala County

I don't use that subscription at all.

Bună ziua, aș dori să-mi anulez abonamentul și să primesc un money back. My name on Meetic is *** and my email address is ***.

Loss:
$25

Preferred solution: Full refund

View full review
Resolved
Diane A Tae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Taunton, Somerset

Resolved: I cancelled my subscription to Ourtime...

I cancelled my subscription to Ourtime back in November as I wasn't happy with my experience. I am still being charged monthly payments despite my firm cancellation. Please reinstate this cancelled status and refund all sums which you have withdrawn from my account, without delay.

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Sibylle G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Paris Department

Account blocked

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Not happy regardingvthe customer service.

Tganks to revzrt asap with a active abswerthat can help me to reach my meetic accoun5.

View full review

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